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Thank you for taking the first step in setting up and running your own Locksmith Service Company. The following twelve chapters contain the end result of my knowledge and experience over fifty years. You will find that I have outlined a common sense approach to managing a service company. Chapters include: Hiring Apprentices/Employees; Hierachy of Employees; Compensation & Wages: Training & Education; Employee Handbook; Advertising & Marketing; Service Calls; Dispatching; bids & Proposals; Profitability; Long Range Goals; Exit Strategy.

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ALOA Mission Statement

The mission of ALOA, as dedicated members of the locksmith/security industry, is to ensure professional excellence and ethics; create a public demand for professional locksmith services; represent and speak for the locksmith/security industry; and expand the exchange of trade information and knowledge with other related organizations to preserve and enhance the industry.

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