Thank you for taking the first step in setting up and running your own Locksmith Service Company. The following twelve chapters contain the end result of my knowledge and experience over fifty years. You will find that I have outlined a common sense approach to managing a service company. Chapters include: Hiring Apprentices/Employees; Hierachy of Employees; Compensation & Wages: Training & Education; Employee Handbook; Advertising & Marketing; Service Calls; Dispatching; bids & Proposals; Profitability; Long Range Goals; Exit Strategy.